2024 WI/SP Growth Session #2: Customer Service- The Chick-fil-A Way

The  hospitality industry has changed drastically over the years. Customer service as we used to know it seems to be a thing of the past. However, there is one company that continues to rank first in customer service year after year no matter how times may change. How do they do it? Come find out. Join us as Bob Moore of Chick-fil-A shares how servant leadership can make a difference in your organization’s customer service rankings. iness nowadays, and it can be scary for some business owners to embrace. Come join us as Heather New of Lyons Pro shares with us some of the