WI/SP '23 Growth Session #2: Hometown Hospitality

Hometown Hospitality highlights core customer service skills while also working in elements of tourism promotion. This program helps prepare front-line service industry team members and their leaders for opportunities to connect customers with their products and services as well as tourism or other businesses in their communities. The Hometown Hospitality approach builds community by helping service industry professionals see the value in lifting up and promoting one another to locals, tourists and other visitors to their communities.